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Unless specified in a free shipping campaign/code*, Free Standard Shipping automatically applies to your qualifying minimum online purchase subtotal of $50 USD. No promotion code necessary for online purchase subtotal of $50 USD and more. Subtotal refers to amount of order after any applicable discount code, and before taxes and shipping. All Free Shipping is based on Standard Shipping rates. Free Shipping only available for delivery in the USA and Canada on orders of $50 USD and more.
Orders are processed within 48 hours from time of order confirmation. Expect 2-7 days for local delivery. International may take up to 14 days. The preferred carrier is USPS.
* Free shipping campaigns/codes, when applicable, cannot be combined with other discount codes.
Return policy
Our return policy will provide you a credit if, after several applications within your first 30 days, the product does not appear to be giving you the results that you want.
Customers who purchase products from NIUCOCO’s website may return them by mail within thirty (30) days of the delivery if unsatisfied. Please note that all promotional products, including free samples and gift with purchases, must be returned. Email us at info@niucoco.com for further details with the subject item “return.”
We recommend that you return all products unopened and in the same condition in which they were delivered via Canada Post, USPS, UPS, or FedEX for your protection and to insure prompt delivery. We're sorry, but return shipping fees are not refundable.
If your package was damaged in shipment by the carrier, and its content rendered unusable, save the box and the merchandise and notify us immediately at info@niucoco.com. The carrier will be notified and the damaged package and the damaged items will be replaced.
Items purchased in other locations must be returned to their original point of purchase.
For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you buy NIUCOCO products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you your credit back or otherwise assist you with any problems that you may encounter.
If you should need further information regarding the return of any NIUCOCO products, please do not hesitate to contact us at info@niucoco.com, and it would be our pleasure to assist you however we can.
Our return policy is that we will provide you a credit if, after several applications within the first 30 days, you feel that our products do not appear to be giving you the results that you want.
Shipping destinations
Australia, Argentina, Aruba, Austria, Bahamas, Bahrain, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Ecuador, El Salvador, Fiji, Finland, France, French Guiana, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guatemala, Guyana, Honduras, Hungary, Iceland, India (36 of 37 states), Iraq, Ireland, Italy, Japan, Jersey, Kuwait, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Montenegro, Netherlands, New Zealand, Nicaragua, Norway, Oman, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Romania, St. Kitts & Nevis, St. Martin, San Marino, Saudi Arabia, Serbia, Sint Maarten, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, Turks & Caicos Islands, United Arab Emirates, United Kingdom, Uruguay, Venezuela, British Virgin Islands, Philippines, Singapore, South Korea, Hong Kong SAR (Hong Kong Island), Israel, Thailand, Vietnam, Turkey, Vatican City.
Import duties and VAT may apply depending on your country of residence/delivery.
